[denied] Staff Application

First name: willaim

What country do you live in: United states.

What is your native language: English.

What other languages do you speak: I don’t speak any other languages.

Motivation (why do you want to be support staff on LEET?): I have been impressed with how friendly and helpful staff are. I have met a lot of staff and noticed that they have worked hard as they continue to work for LEET as part of their experiences. I want to continue, learn more about plugins, and have more experiences if I’m working with the Support Team. I’m committed to be part of who I am and be part of the team. I love to help people with their questions or concerns. I have experiences with leet commands and I have proven to be more than just a staff, I’m committed to working with LEET and helping them help player better.

Previous experiences (MCPE or other): My knowledge to moderating server is excellent. I have strong knowledge in commands. I prefer to work in a professional environment when it comes to working and communicating with the team. I will give a friendly warning to players that violates our term, if a player still does not comply with the terms, I will kick them, if it continues then I will be banning the player and inform the owner of my action because of the player who have violated the terms of the server. I have huge amounts of experiences in being staff in many servers over the three or more years. I also have huge amounts of staff experiences in any positions over the three years

How long have you been using LEET: I’ve been using LEET over a year now

What is your experience with LEET: My experiences on LEET Forums and Discord is amazing! I love how people are treating others with kindness and respect as well in many posts. I can see potential in LEET as one of the best hosting provider with a affordable costs that can help improve our experiences when building our own servers hosted by LEET. One of the most important aspect of LEET is communication and interacting with other users. They’d make a great way to make friends or help other with any common question that is possible to answer on the forum post

What is your experience with PocketMine: No experiences but I have knowledge of using in-game commands.

What is your experience with plugins: I have some experiences with LEET plugins and commands

What is your experience with support/customer service? I have great amounts of experiences with customer service.

I help with community near me they always host this testable I will volenter and some kids axedentley mess the game consoles up and I tell them how to fix it for example game crashed hold down power button intill it turns off then re turn it back on

Do you know how to use Slack: Yes. I fully understand the functionality and the features of using Slack because I have used them for team communications between servers and myself

What do you think should improve to LEET:
We need to improve by adding more plugins such as MiniGames, Skywars, HungerGames, etc… We also need to advertise using GoogleAds to create new forms of audience and increases our popularity

What is your email?
My email is [email protected]

Real age: 17. Born on April 17 /2000

What would you suggest if someone tells you the server shows up as online in the app, but offline in MCPE. Be descriptive

Turn your server off or reboot it in LEET Application and wait 2-3 mins then turn them back on.

Have you enabled/brought a plugin recently? If so, then disable that plugin and restart it

If you have not updated your LEET Server, then update it to the latest PocketMine Version

Rollback the server to the specific time where it was working before

If not, please log out and uninstall the app then reinstall the app

If the issue still persists, please submit your ticket through support.leet.cc and they’ll be able to resolve your issues

What would you do in the situation of a server constantly crashing issue? I would ask the user if they have enabled a plugin recently that might potentially crashes due to PocketMine issues or plugin incompatibility. if not, I would suggest them to clear the cache of their MCBE. If that didn’t help, I would ask them to repair server/plugins to see if anything would resolve the crash issue. If none of the method works, I will kindly ask them to rollback to when the server is first created. If not, I will ask a higher authority for assistance on this case.

A customer is requesting a refund simply because they don’t like the plugin. What would be your response? I would kindly ask why do they need a refund for the plugin, if they don’t state any reasons why and they insisted they want the refund, I will kindly let them know we cannot give a refund if reasons are not stated but we can help them with a possible solution for the plugin. I would test the plugin myself on their server and if it shows that it was not working correctly, I would screenshot it and report it to the LEET Developer Team

LEET gets a ton of applications. Tell us something about you that makes you exceptionally good: I have learned as a staff that we need to make sure that user’s satisfaction is our top priority to ensure that our system have a good reputation and runs smoothly. We should always be trustful and set example for the entire staff team.

William Aumiller

Hello,
Thank you for taking the time and effort for re-applying
We have decided to deny this application.

  • Thank you and have a good day

- LEET Customer Respresentative
NEED Help ? --> http://support.leet.cc/
YouTube: Poly BossX
alt text

@waumiller17, your application is fantastic, I can tell this application is better then the ones you’ve made in the past. Unfortunately, we’ve have decided to deny your application like @PolyBossX said, the reason is that we do not have anymore space for a new staff member. Thank you for understanding, and have a beautiful day!

~Sky_Craft
LEET Customer Support Representative

Need help? Feel free to make a support ticket at support.leet.cc

•If you have any questions feel free to ask me•
Join SkyCraft:
IP/Port: b29988.leet.cc/29988

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